This private policy becomes effective on November 1, 2019
We collect your personal information via the following means:
• When you attend related activities held by Chung Chuan.
• When you liaise with authorized agents, retailers and maintenance providers of Chung Chuan.
• Sale promotion held by us regarding Chung Chuan service and other channels of sales.
In order to allow you to use our service and information of our website with ease, please read this private policy carefully. If you disagree with any provision of this private policy please do not use our website or provide any personal information. This privacy notice will be updated irregularly which is the supplement to other notices and there is no intention to replace these notices.
2. Important information
3. Collection and use of personal information
4. Information use and purpose
5. Third party company
7. Data used
8. International data transmission
9. Protect your information security
10. How long is the time for preserving and use the personal information?
11. Target being authorized to disclose the personal information
12.Special liaison with our authorized agents, retailers and maintenance providers
13. Your legal rights
14. Prevention of legal responsibility
1. Private Policy of Chung Chuan and Amendment
When you use this website, Chung Chuanwill collect and process information of you (the person) and we will bear responsibility to protect your personal information. If you have any doubt on the contents declared in this private policy, including any request of your legal authority, please use the following channel to describe in detail to liaise with u
3.Collection and Use of Personal Information
We may collect, use, access, transmit your different types of information in order to provide and improve our service to you. Types of data collected are as follows:
【Personal Information or Data】
Refers to information that can identify the personal identity but not including anonymous information. We may request you to provide information “personal data” of certain individual that can be used to contact or identify you. Personal identity information may include but not limited to:
a. Identity identification: Including name and surname, title, age, date of birth, gender, job.
b. Contact information: Including located address, zip code and address, email address, handphone and telephone number (residential/commercial).
c. Consultation information:including communication channels used to contact us or already provided, such as: email box, social media account (Facebook, Twitter, Instagram, Linkedin account); including inquiry contents and requirement details: for example: request to provide information, comments, impression and customer complaints; include ID used to authenticate your identity, for example, service inquired by you and other details including contents of sales promotion activity.
d. Our Automatic Collection Technology and Use of Information：When you visit the IP address of Chung Chuanwebsite, time zone setting and location (country/region), device type, domain name used, language setting, login information, type of browser and edition used, browsed homepage and staying time, time of visit, number of visit, key words searched in the site, operation system and platform etc. and other technology that you use to visit on the website equipment.
e. Social Media：If you use third party (such as: social network) to visit us, we will collect your personal information left in the social media due to this including your name, email address etc., and your disclosed personal information or information you choose to share in the social media or link to us through plug-ins. These social media will permit us to retain the personal information you provided to them automatically. You can also conduct setting via amendment on the privacy of the social media to limit the data content that we can obtain.
f. Population Statistics and Statistical Integrated Information：Based on the purpose of market research and customer category analysis, we may use anonymous method to integrate information and contact information used by you. The source of these information may come from your personal information but as this information will not directly or indirectly reveal your identity, therefore by law it will not be deemed as personal information.
g.Preference Information：It includes your occupation, interest and preference options, any Chung Chuan services that you may have already purchased or have already attended related activity of Chung Chuan and the experience on services of Chung Chuan.
*Special Personal Information:
Chung Chuanstrongly request you not to disclose any sensitive personal information on the website. We do not actively collect personal information of any special type (including your race, nationality, religion, philosophical belief, health, heredity and biological identification information, sex life, sex orientation, political view, professional association member identity etc. and Chung Chuan will not collect any information related to criminal ruling and offense.
As provision of related information is completely optional, if you decided to do like this, please pay attention that Chung Chuan requires you to clearly agree on the processing of various personal information. If you decide to share it, Chung Chuan will emphasize that you clearly agree to provide Chung Chuan to process the decision of this type of personal information.
4. Use and Purpose of Information
a. When you lose the login/password details during Chung Chuanregistration service, you can inquire your consultation record, subscribed communication through maintaining the registered user information to authenticate your identity. (Only include basic information).
b. Used in related servicesand service of Chung Chuanin the future or marketing publicity activity (including sales promotion and special preference) conducted by third party selected by Chung Chuan: direct marketing, market research through instant news via traditional mail, email, telephone, message, banner etc., from official, official social media, operators etc.
c. Chung Chuan will only process your personal information under specific, clear and legitimate condition and we will never sell your personal information that will be kept safely. Under the legitimate and reasonable area, we will co-share your personal information through you permission with Chung Chuan and your local Chung Chuan authorized agent, retailer and repairer in order to facilitate them to contact you through the liaison method provided by you and to share Chung Chuan and to advise you on information related to Chung Chuan, services, merchandise and accessories (including sales promotion). Before taking a further step to process your personal information, we will obtain your clear consent.
5.Cooperating Third Party Company
Except the aforementioned, we will not disclose your personal information to any cooperating company without your permission unless for compliance of legal obligation, exercising and compulsory exercising our legal rights, protecting our employees and customers. When necessary we will disclose to related government, supervision, law enforcement, law, insurance unit. We request all cooperating third party companies to respect and protect your personal information and we do not permit cooperating third party company to use your personal information out of their own purpose.
We may also collect your personal information from the following cooperating companies:
b. Liaison of network technology, analytical statistic service provided, statistic and consultation information.
Link to Other Website
In order to provide information and advertisement that can conform to your personal interest, we will analyze Cookie through summaries, collect and analyze your general activity on the website, choose and select preference information.
Attention please: By abiding by the aforementioned rules and under the premise of legal requirement or permission, we may process your personal information without being known by your or without permission and will prevent any misuse of this website and any fraudulent activity conducted through this website.
7.Use of Information
Chung Chuan will use the collected information for various purposes:
• Provide and maintain service
• Notify you on changes related to our service
• Permit you to participate in interactive functions when you choose to participate in our service
• Provide care and support to customers
• Future marketing, publicity and sales promotion activities including direct marketing, market research through various types of contact method you provided, through operators, Chung Chuanand official social media page of Chung Chuan.
• Soft junk mail: in the future marketing activity, direct email of marketing propaganda of similar servicesmay be sent to you via Chung Chuanpurchase or service required
• Provide analysis or valuable information to facilitate us to improve our service
• Monitor the usage condition of service
• Inspect, prevent and solve technical problems
• Prevent misuse/fraud: prevent and discover misuse or any fraudulent activity conducted via this website
• Collection of regulation of legal compliance and further process personal information of certain types
• Build up the personal data information of the website that you use and through analysis on cookie, it will reveal related information and advertisement that you may be interested in
8.International Data Transmission
Refers to transmission of personal information beyond the European Economic Area “EEA”. We have cooperating sales companies and units in various places in the world. If our sales need to transmit personal information to other company or third party, these companies and third parties may be located beyond the EEA including Taiwan. Please pay attention that information we collected (including personal information) will only be transmitted and stored in appropriate data protection standard countries/regions that can conform to the provision of the European Union Committee. If we need to transmit to places beyond Taiwan due to legitimate purpose, we may require or inform you and notify you that this kind law is identical to GDPR.
9.Protecting the Safety of Your Information
10.How long is the Time to Preserve and Use Personal information?
In order to improve and to ensure the website service quality, its normal operation and to identify errors or misuse of website, when physical or forced majeure event occurs, we will try our best to instantly restore the usability of personal information and website visit authority. After the preservation time-limit provided by law is expired, we will appropriately delete or process the personal information of customers and others.
Under the condition of basing on the purpose of marketing, market research or data analysis, we will anonymously process your personal information as this information will no longer related to you and we may use this information permanently and will not notify you separately.
Under special circumstance, you may also request us to delete your information. Please see terms: “2 Important information” to obtain detail information.
11.Targets Being Authorized to Disclose Personal Information
a. Employees of Chung Chuan being authorized to process personal information and to provide service.
b. Our parent company and affiliate companies of our parent company, affiliate business entities shall process personal information for the purpose of internal management.
c. Company and unit personnel providing service, for example: maintenance of hosting network equipment, email platform provider, network equipment and electronic communication network.
d. Members of authorized agents, retailers, maintenance providers liaised through you and us.
e. Third party business cooperation partner, for example: marketing, advertisement marketing, sales promotion organization; external companies cooperating with Chung Chuan to provide you with service or representatives providing service of security.
f.Other third party: related disclosure may be processed with related government, supervision, law enforcement, legal and insurance unit if necessary according to applicable law requirement and binding orders in order to protect the rights, property and security of our company and internal employees, customers.
12.Special Liaison with Our Authorized agents, Retailers and Maintenance Providers
If you establish independent relationship with our authorized agents, retailers, maintenance providers, for example: obtaining service or providing your personal information, under this circumstance, for any doubts on the collection, management and using your personal information, please conduct understanding and liaison with them directly.
13.Your Legal Rights
b. You can apply for reading personal information provided by you. We will provide a duplicate copy related to your personal information that we are holding so that you can clearly understand whether we process this information legitimately.
c. Conduct confirmation and latest amendment on information provided by you.
d. The right to conduct duplication of your personal information or to oppose the processing of request to conduct deletion: when we use your personal information based on some legitimate purpose, if you feel that this will result in affecting the personal basic right and freedom, you can put forward to us your opposition to process your personal information. However, if this violates special legal reason, we may not be able to abide by your request.
e.You may also request us to temporarily suspend the processing of your personal information when you put forward query on the accuracy of the personal information that we use it illegally or when we use it in direct marketing and process your personal information. However, under certain circumstances, we may prove that we have compulsory legitimate processing of your personal information and has priority over your rights and freedom.
f. The right to transmit data: certain rights to transmit your personal data information from us to another controller.
g.The right to cancel the consent on processing the data information based on your special condition.
h. The right to put forward complaint with the data supervision institution.
i. You can choose to cancel the marketing communication method in process at present through cancellation at any time: telephone, handphone, email mail, social media; from corresponding link or from email to choose cancellation on receipt of related marketing soft junk mail.
Any request on the related above rights can be liaised with us through the contact method in “2 Important information”.
14. Prevent Legal Responsibility
Network data information security
We will try our best to protect your personal information by using acceptable means commercially but cannot completely guarantee absolutely secured, error free and loophole free.
We welcome you to visit our website (hereunder abbreviated as “website”) to operate. Our website is provided by Chung Chuan IPTO, affiliated companies and affiliated business entities Chung Chuan (hereunder abbreviated as “we” or “us”). When you use our website service, we will deem as that you agree, accept these terms and conditions without limitation and reservation.
This website includes: website www.chungchuan.com.tw including its sub-website points directly related to Chung Chuan and/or other related Chung Chuan domain name
We cannot guarantee that our website:
1.Can maintain that the content remains unchanged as we may at any time amend or delete any information.
2.Can provide any guarantee on its latest, accuracy, sufficiency, integrity and suitability of information provided
4.Part of the contents will only be opened to registered or special customers and its contents are only opened to registered or special customers. Please do not duplicate, disseminate and circulate without our permission.
5.Can be compatible to all device, hardware and software.
6.Can visit at any time and at any place.
7.Cleary express the inability to adopt any action or bear any responsibility on any damage on any effect, mistake, omission caused by dependence, form or action due to use of the website.
8.Cannot guarantee the execution speed and security of the website.
9.None of any error, loophole free, virus free and existence of other harmful or obsessed composition.
Within a maximum scope of applicable laws, we will not adopt any action and bear any responsibility on any damage, loss and effect directly or indirectly caused by this website. You have to adopt corresponding preventive measures on your own.
Restriction of Service
When you violate restrictions of using this website, we have the right to individually suspend your right of use:
1.Under the circumstance of not clearly authorized by us for permission in writing, you may not download, duplicate, amend, display, upload, record, resend, execute, issue, publish, propagate, broadcast, use, disclose, circulate all or part of any information and content of this site in any form or means out of any purpose and use in its business, profession of commercial act or reason related to professional aspect.
2.Publish or transmit any information infringing on the intellectual property right or privacy of any third party.
3.May not attempt or directly amend this website or the content.
4.May not violate or attempt to violate, evade or attack the protection and security system used in this website.
5.Interrupt or attempt to interrupt the normal operation of the website.
6.Using this website or the sales content of any commercial reason is forbidden. User may not add advertisement, publicity, sponsor, sales promotion or similar item on any page of the website in any form.
7.May not collect any personal data and information of other customer or service of this website.
8.May not impersonate other user or any other person.
9.May not attempt to obtain the password of other user.
10.May not touch on aggressive, indecent or disgusting content, including but not limited to any content judged by us as aggressive, indecent or disgusting.
11.May not transmit, publish or assist to spread illegal, defaming, damaging, threatening, harassing, cursing, racial discrimination, religious attack, low, sex hinting, obscene, reputation damaging or disgusting content.
12.May not use any words or contents that are low or cursing.
13.May not conduct harassment, humiliation or interference on other users by means of any unacceptable ways.
1.We may temporarily suspend or terminate all services provided by this website at any time and we are sorry that we will not notify you separately. We will not be responsible for any damage due to this.
2.We may change any condition, term and policy content at any time. When you visit our website, please carefully read the conditions, terms and policy contents provided by us. When you use this website, this is deemed as that you agree, accept and accept these conditions, terms and policy contents without limitation and reservation. If you have any doubts and objections, please do not use this website.
Understand Your Privacy
Definition of Cookie and Function
The type is a “small text file” including an anonymous sole electronic identity code which is used to distinguish the identity of user and is stored in the information you use to browse on the website device (normally encrypted)
Information collected through Cookie may have:
1. Your preference setting and operation record: e.g.: login data, language, font size, other display installation so that there is no need to reset these preferences when you visit or change the website page.,
2.Used in electronic identity authentication: including conversation surveillance, activity information when you visit the website, store your password in a protected area so that you can use the consultation function. Also, it may permit us to follow your browsing activity record in the website in order to be used for the purpose of marketing, market research or data statistics.
3.Used in preventing misuse and fraud: will prevent any misuse of this website or any fraudulent activity conducted through this website.
Agree on Using Cookie
When you continue to use this website, we will deem that you agree on this policy of using Cookie.
What will Happen if Use of Cookie is Disagreed or Forbidden?
If Cookie is not used, our use of Cookie can be forbidden through the setup in the browser but this may result in that you cannot execute and use all or part of the operation content in the website normally.
Cookie of Chung Chuan is Divided into Four Large Types
This is most important for you when you browse the website and use its functions. Without these cookies, certain service cannot be provided
Collect information related to method of using the website. For example, pages that visitors open most often and wrong information comes from certain page. These cookies will not store and tag information of individual user. The collected information is summarized and remains anonymous. These Cookies are specially used to improve the performance of your website to provide better user experience.
The website keeps information of your input (for example user name, language option and you location) so that it can provide you with improved and more personalized function. These Cookies will collect anonymous information but cannot follow you to the operation in other websites.
Target Lock-On/Advertisement Cookies
We will remember whether you visit this website, transmit related advertisement of your interest and communicate commercial information with you.
Third Party Using Cookie Cannot be Restricted by Us
When you use the Chung Chuan website, no matter whether for registering as user or other method, you have agreed that your activity is tracked through the aforementioned technology and your use of service and function and the developed similar technology.
Attention: you can change or cancel your consent on your declaration on the Cookie in our website at any time. When you decided to restrict us to use Cookie, may be this website cannot be browsed, rart of the service or function cannot be used or may breakdown. Every time when you visit Chung Chuan website you have to amend again or input manually part of the information or setting.